Tuesday, 1 December 2020

"Posted by ktaing Since the COVID-19 pandemic hit in early 2020, business owners have had to move..."

“““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““

Posted by ktaing

Since the COVID-19 pandemic hit in early 2020, business owners have had to move quickly to make drastic changes in their services to meet searchers’ new needs in a continuously unpredictable landscape.

While “Near me” searches saw a slight drop in early 2020, since then, have maintained a steady increase, further solidifying the need for brands and businesses of all sizes to be present and discoverable online.

During the pandemic, almost a third of shoppers have purchased from a brand that’s new to them. In this article, we’ll explore tactics for surfacing your new or updated services digitally to guide and convert these new searchers during their decision-making process.

What types of questions are searchers asking?

How can I do business with you?

When thinking about your Google My Business profile and adjustments to your information, the most important element is informing searchers how they can do business with you.

You’ll want to ensure all of your core location data is updated. This includes marking whether or not you’re temporarily closed. If you’re open, you should have the most accurate operating hours published.

Furthermore, you should make it as easy as possible for searchers to get in contact with you if they have any questions. This includes making sure your phone number is accurate, monitoring your Q&A section on Google My Business, and enabling messaging if you have the staff to respond. These are all methods that make customers feel connected to you, which will encourage them to convert and purchase from you.

What type of safety precautions are you taking with your customers and staff?

The health and safety of customers and employees is top of mind for all searchers. As a business, this information should be front and center so potential customers can understand how important this is to your organization.

It should be incredibly clear to anyone looking to engage with your business what types of safety precautions and protocols you’re following, and how this could impact their trip to your business or the delivery of your services. These should include things like social distancing measures which may result in long lines, mask requirements, etc. Surfacing this information as early as possible makes the decision to do business with you that much easier.

What types of services are you offering, and are these different than normal?

Businesses and consumers have had to adjust to so many new normals. In order to capture new customers and grow the evangelism of existing ones, remove as much friction as possible by communicating changes up front.

If you’ve made changes to services or products that users have come to rely on you for, make it clear what has changed and how. This is especially true for essential businesses that are growing particularly busy and facing supply chain shortages.

What can all businesses do to communicate updates about new and changing services on Google My Business?

1. Update your attributes

Google has rolled out dozens of highly visible attributes and will continue to introduce new ones. This includes details like whether you offer in-person or online service and appointments, delivery and pick up, and safety measures for in-person shopping. Keep an eye on these and make sure all relevant attributes are applied to your business.

2. Publish services and products

If you have these available for your category, they are a great way to introduce new services and products or highlight your most popular ones.

3. Add Google Posts

Now that Google has temporarily lifted the limit on API access for chains, businesses of all sizes should be leveraging posts. Posts allow you to share timely and relevant updates spanning temporary closures, product and service updates, promotions, and gift card options.

4. Update your images

If your product, service, or location looks different to returning customers, this can cause confusion or disappointment. Don’t underestimate the power of updated imagery on your Google My Business profile. Most smartphones have a high enough quality camera that even snapping a few pictures each week and uploading these will be enough.

5. Publish additional hours

Publishing additional hours sets helps to surface the supplemental offerings you have. These include senior hours, online operating hours, drive through hours, pickup hours, and more.

Industry-specific considerations

Healthcare

One of the most impacted industries, especially from a digital perspective, has been healthcare. Both sick and healthy patients have been forced to rethink how they can access their healthcare needs.

Healthcare organizations are making adjustments to serve existing and new patients. There’s been a large shift to offer telehealth appointments in lieu of in-person for a number of specialties from internal medicine to therapy. Governmental agencies also reported increases in telehealth visits, with a 154% increase in the last week of March 2020 alone.

Based on this data, in early April, Google rolled out a telehealth link for healthcare categories. This enabled healthcare organizations and providers to surface and convert patients with non-emergency needs who are cautious of visiting an office in-person.

Just as critical as launching telehealth support was the introduction of the coronavirus testing facility information on maps and search. Google My Business partnered with a number of third party health and governmental sources, as well as with Castlight to ingest data for new testing sites. The roll out of COVID-19 testing information was a phased approach and has evolved over the last few months. For healthcare organizations offering COVID-19 testing, this is the most relevant and critical service you can add to your Google My Business listing.

Retail

For retail businesses, one of the biggest challenges faced over the last few months has likely been inventory fluctuations and ordering methods. This is why businesses of all sizes have been integrating product shopping features and live inventory on their listings. Google even rolled out free product listings in the U.S. to support businesses.

Once retailers have made it easy to see what products are in stock, they’ve had to adjust to support different methods of ordering and pickup. This includes enabling “buy online, pick up in-store”, curbside pickup, and contactless delivery. Google has rolled out attributes to highlight each of these, so businesses should ensure each location’s offerings are reflected.

Financial services

Banks and businesses within the financial service industry have more limited options due to regulations and the nature of their business. In addition to the safety measures they’re taking at their local branches, banking customers have been relying on drive-up support and virtual banking services. By leveraging drive-through and online appointment attributes, as well as by highlighting unique drive-through hours, financial service providers can better help customers understand the ways they can complete their banking.

Restaurants

Restaurants have had to deal with continual and fluctuating mandates that dictate restrictions on how and when they can open. Depending on where the restaurants are located and the guidelines of the area, they have to communicate whether they offer delivery, takeout, and/or dine-in, and what that looks like. Some dine-in has been restricted to outdoor dining only, while others have been restricted to smaller capacities to allow for social distancing.

There are a number of Google My Business features that you can utilize in order to let customers know what dining features you have available. Restaurants should make sure to keep their dine-in, delivery, and take-out attributes updated. Utilizing posts to describe dining accommodations such as outdoor-only or limited indoor capacity can also be helpful for customers. If you’re offering delivery, online orders, or reservations, make sure you’ve reviewed the Online Ordering feature that activates the blue action buttons on your Knowledge Panel.

Conclusion

Businesses of all sizes and industries have made it easier for consumers to engage with them as this pandemic continues to drive changes in everyday life. Follow these tips to make sure your updates are discoverable on your Google My Business profile, where the majority of “near me” searches are happening.


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

”

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"Posted by ktaing Since the COVID-19 pandemic hit in early 2020, business owners have had to move..."

“““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““““

Posted by ktaing

Since the COVID-19 pandemic hit in early 2020, business owners have had to move quickly to make drastic changes in their services to meet searchers’ new needs in a continuously unpredictable landscape.

While “Near me” searches saw a slight drop in early 2020, since then, have maintained a steady increase, further solidifying the need for brands and businesses of all sizes to be present and discoverable online.

During the pandemic, almost a third of shoppers have purchased from a brand that’s new to them. In this article, we’ll explore tactics for surfacing your new or updated services digitally to guide and convert these new searchers during their decision-making process.

What types of questions are searchers asking?

How can I do business with you?

When thinking about your Google My Business profile and adjustments to your information, the most important element is informing searchers how they can do business with you.

You’ll want to ensure all of your core location data is updated. This includes marking whether or not you’re temporarily closed. If you’re open, you should have the most accurate operating hours published.

Furthermore, you should make it as easy as possible for searchers to get in contact with you if they have any questions. This includes making sure your phone number is accurate, monitoring your Q&A section on Google My Business, and enabling messaging if you have the staff to respond. These are all methods that make customers feel connected to you, which will encourage them to convert and purchase from you.

What type of safety precautions are you taking with your customers and staff?

The health and safety of customers and employees is top of mind for all searchers. As a business, this information should be front and center so potential customers can understand how important this is to your organization.

It should be incredibly clear to anyone looking to engage with your business what types of safety precautions and protocols you’re following, and how this could impact their trip to your business or the delivery of your services. These should include things like social distancing measures which may result in long lines, mask requirements, etc. Surfacing this information as early as possible makes the decision to do business with you that much easier.

What types of services are you offering, and are these different than normal?

Businesses and consumers have had to adjust to so many new normals. In order to capture new customers and grow the evangelism of existing ones, remove as much friction as possible by communicating changes up front.

If you’ve made changes to services or products that users have come to rely on you for, make it clear what has changed and how. This is especially true for essential businesses that are growing particularly busy and facing supply chain shortages.

What can all businesses do to communicate updates about new and changing services on Google My Business?

1. Update your attributes

Google has rolled out dozens of highly visible attributes and will continue to introduce new ones. This includes details like whether you offer in-person or online service and appointments, delivery and pick up, and safety measures for in-person shopping. Keep an eye on these and make sure all relevant attributes are applied to your business.

2. Publish services and products

If you have these available for your category, they are a great way to introduce new services and products or highlight your most popular ones.

3. Add Google Posts

Now that Google has temporarily lifted the limit on API access for chains, businesses of all sizes should be leveraging posts. Posts allow you to share timely and relevant updates spanning temporary closures, product and service updates, promotions, and gift card options.

4. Update your images

If your product, service, or location looks different to returning customers, this can cause confusion or disappointment. Don’t underestimate the power of updated imagery on your Google My Business profile. Most smartphones have a high enough quality camera that even snapping a few pictures each week and uploading these will be enough.

5. Publish additional hours

Publishing additional hours sets helps to surface the supplemental offerings you have. These include senior hours, online operating hours, drive through hours, pickup hours, and more.

Industry-specific considerations

Healthcare

One of the most impacted industries, especially from a digital perspective, has been healthcare. Both sick and healthy patients have been forced to rethink how they can access their healthcare needs.

Healthcare organizations are making adjustments to serve existing and new patients. There’s been a large shift to offer telehealth appointments in lieu of in-person for a number of specialties from internal medicine to therapy. Governmental agencies also reported increases in telehealth visits, with a 154% increase in the last week of March 2020 alone.

Based on this data, in early April, Google rolled out a telehealth link for healthcare categories. This enabled healthcare organizations and providers to surface and convert patients with non-emergency needs who are cautious of visiting an office in-person.

Just as critical as launching telehealth support was the introduction of the coronavirus testing facility information on maps and search. Google My Business partnered with a number of third party health and governmental sources, as well as with Castlight to ingest data for new testing sites. The roll out of COVID-19 testing information was a phased approach and has evolved over the last few months. For healthcare organizations offering COVID-19 testing, this is the most relevant and critical service you can add to your Google My Business listing.

Retail

For retail businesses, one of the biggest challenges faced over the last few months has likely been inventory fluctuations and ordering methods. This is why businesses of all sizes have been integrating product shopping features and live inventory on their listings. Google even rolled out free product listings in the U.S. to support businesses.

Once retailers have made it easy to see what products are in stock, they’ve had to adjust to support different methods of ordering and pickup. This includes enabling “buy online, pick up in-store”, curbside pickup, and contactless delivery. Google has rolled out attributes to highlight each of these, so businesses should ensure each location’s offerings are reflected.

Financial services

Banks and businesses within the financial service industry have more limited options due to regulations and the nature of their business. In addition to the safety measures they’re taking at their local branches, banking customers have been relying on drive-up support and virtual banking services. By leveraging drive-through and online appointment attributes, as well as by highlighting unique drive-through hours, financial service providers can better help customers understand the ways they can complete their banking.

Restaurants

Restaurants have had to deal with continual and fluctuating mandates that dictate restrictions on how and when they can open. Depending on where the restaurants are located and the guidelines of the area, they have to communicate whether they offer delivery, takeout, and/or dine-in, and what that looks like. Some dine-in has been restricted to outdoor dining only, while others have been restricted to smaller capacities to allow for social distancing.

There are a number of Google My Business features that you can utilize in order to let customers know what dining features you have available. Restaurants should make sure to keep their dine-in, delivery, and take-out attributes updated. Utilizing posts to describe dining accommodations such as outdoor-only or limited indoor capacity can also be helpful for customers. If you’re offering delivery, online orders, or reservations, make sure you’ve reviewed the Online Ordering feature that activates the blue action buttons on your Knowledge Panel.

Conclusion

Businesses of all sizes and industries have made it easier for consumers to engage with them as this pandemic continues to drive changes in everyday life. Follow these tips to make sure your updates are discoverable on your Google My Business profile, where the majority of “near me” searches are happening.


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

”

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"Posted by Alex-T Have you ever outsourced link building? How did you like the experience? To be..."

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Posted by Alex-T

Have you ever outsourced link building? How did you like the experience?

To be honest, mine was terrible. Allow me to share my story.

When I had a typical 9-to-5 job as a marketing director at SEMrush, we made a decision to get more links from the top resources in our segment. We ended up hiring an agency to help us build these links. The agency was charging us an outrageous $13K a month, but, unfortunately, the high price didn’t equal quality. They weren’t capable of writing anything meaningful, not to mention publishing their content on trustworthy industry blogs. What made things worse was the fact that I brought them on board.

Needless to say, we stopped working with this agency. We decided to give another one a try, thinking that this time luck would be on our side.

Well, we were wrong. Although the second agency charged us nearly three times less and promised premium quality work with superb links and stellar results, the outcome was disappointing, to say the least. We ended up getting links from irrelevant content published on sites that wrote about everything, from the ten best sex positions to the ultimate guide on cleaning your toilet.

As ridiculous as it may sound right now, back then, I didn’t feel amused. These two failed attempts at outsourcing link building left me convinced in two things: getting high-quality links is a job to be done internally, and outsourcing is simply pouring money down the drain.

Fast forward to now, and I can honestly tell you that my opinion on outsourcing has changed. Since these two unfortunate scenarios with outsourcing, I went from working for SEMrush to being a freelancer, and, when the amount of work started to grow, I launched my own link building agency, Digital Olimpus. As I gained more experience in this field, I started to realize why our attempts at outsourcing failed so miserably.

At that time, I didn’t know the ropes of link acquisition. We weren’t thinking ahead to establish strict requirements to prevent us from getting links from low-quality sites. Thus, as I went through trial and error, I gathered some unique insights about the pros and cons of link building outsourcing. Today, I’d like to share these insights with you so you can better understand which option is the right one for you — to hire an agency or an in-house link builder.

When is outsourcing the right choice for you?

Here’s my perspective as the owner of a link building agency.

The majority of our clients come to us because they don’t have the time or resources to set up a decent link building process by themselves. Most of the time, their current focus is shifted towards some other business goals, but they still understand the value of links and have some pages that are trying to rank well on Google.

Usually, our ideal client knows what kinds of pages they want to boost via links, and they understand how SEO works. In most cases, they have an SEO team that has a lack of resources to step into link building, so they’re looking for someone who could help them get some juicy links.

So, at the end of the day, our clients pay for our knowledge and experience. But there are also other reasons why companies may choose to outsource link building to an agency as opposed to hiring an in-house specialist.

1. If hiring an experienced link builder is too expensive

The first reason to outsource link building is in the recruitment costs.

According to Glassdoor, the average salary of a junior-level link builder is about 30-40K, while those who are extremely experienced will be looking for an estimated yearly salary around 100K USD. As for the hourly rate, the lowest would be $13, while more experienced link building specialists expect you to pay them as high as $16 an hour.

Besides salaries, you also need to consider other points. For example, your in-house link building specialist would also need content developed specifically for link building purposes, which should have its own separate budget. Apart from that, to do the job properly, they need to have access to backlink analysis tools, like Ahrefs (costs $99/month), SEMrush (also $99/month), Moz (starting $99/month), and Pitchbox (starting from $300/month). All in all, you’ll have to pay for these tools, which alone will cost around 6K a year.

To put a long story short, hiring an in-house link builder will cost you a pretty penny. Moreover, it might take you quite a while to find the in-house link builder you’re looking for. So, while you’re searching for one, you could give an agency a try to get your link building strategy started.

2. If you need to get links straight away

The biggest difference between hiring an in-house link builder vs. an agency is the speed of acquiring links. Usually, an agency already has a tried-and-tested link building strategy, while an in-house link builder still has to develop one.

In my opinion, this is the biggest reason why our clients are choosing our fellow link building agencies and us. We have a well-established process of building links, but most importantly – we’ve already developed meaningful relationships across particular industries and niches. So, in some cases, it doesn’t take us longer than a few minutes to secure a link.

However, if you decide to do link building by yourself, you shouldn’t expect instant results. On average, it takes 3-4 months to start getting at least 10-20 links every month. Besides, it might take you a while to find the right and meaningful way to connect with other sites, and to learn how to pitch your ideas properly.

I should say that, even for my agency, it’s always a big issue to open a new niche and start building a decent number of links per month. The first few months are resulting in 2-4 links, and that for sure can’t be described as a decent flow of links.

3. If you need help educating your team on how to build links the right way

The exchange of knowledge and experience is another reason to outsource link building. It’s definitely why I outsource some tasks, and work closely with those who have substantial expertise in the areas where I don’t feel as confident.

Paying for knowledge is an excellent way to spend money, especially if you lack time. For example, I understand how long it would take me to learn before I could do technical SEO myself, so I’d rather hire someone to help me with that instead. And, while we’re working together, I’ll take this opportunity to enhance my knowledge as well.

For this exact reason, we have a few contractors on our team who are working on other projects, but gladly share their unique strategies and approaches with us. It’s like a breath of fresh air – their experience gives us new perspectives on building high-quality links.

By the way, if you decide to hire an in-house link builder, it might take them quite some time to learn how to work with such contractors, while a link building agency would already have well-established relationships with them.

So, with all that said, try to perceive outsourcing as a learning opportunity. If you already have some experience in link building, you don’t necessarily need to ask an agency to educate you. Instead, you can follow their strategy if you see that it’s working. We have a few clients who follow this logic, as they do link building in-house while still being under our guidance. Sure, one day, they might start building links independently, but it feels nice that we paved that path for them.

4. If you want links that would take you ages to acquire by yourself

Again, it’s all about the connections and how well you can build relationships with them. If you don’t have a tight circle of partners, you can’t expect quick results from your link building efforts.

Usually, the best link building agencies already have a great network of partners. However, it’s still very important to double-check that an agency operates within your niche and has some meaningful connections.

But even if the agency hasn’t worked in your niche before, don’t give up on it just yet. Most likely, the agency might still be able to network faster due to existing relationships with partners and word-of-mouth power.

Still, even for an experienced agency, developing the network of connections in a new and unexplored field will take some time. We’re always very transparent when it comes to telling a client that we haven’t yet worked within their industry, but some clients are ready to wait. However, your needs might be different, so always bring up this question to avoid misunderstandings.

5. If you need to scale your current link building efforts

Sometimes brands realize that link building can be a good strategy for them, but they might not fully understand how to approach it, considering the specifics of their industry and niche. If this is your case, the agency will help you select the right angle and review your current link building needs objectively.

Another pain point that makes our clients ask for our help is building links to problematic targets. Some pages — commercial ones, for example — are hard to build links to in an organic way. In my recent blog post, I talked more on the topic of building links to commercial pages and a few examples of how it can be done. But if you struggle with acquiring links to some pages, you can outsource this task to an agency, which will find the right way to address these difficulties and tackle them.

When outsourcing isn’t your best option

As someone who went through an unpleasant experience with outsourcing, I should say that you really have to know what you need when hiring an agency. This might be the first and most crucial reason not to outsource link building – you should know what to expect.

However, there are also other situations when outsourcing link building will be a waste of time and money. Let’s take a look.

1. You’re looking for digital PR and consider it link building

Over the years, I’ve met a lot of potential clients who ask for articles on leading sites in their industry just for the sake of having their brand mentioned by a popular resource. While getting links from such websites would be good for your brand image, this is a task for PR.

Here’s the thing: Links acquired from such resources are usually very weak from an SEO standpoint. Besides, there are cases when guest contributors sell links from these sites. In one of them, a well-known writer who worked for Forbes and Entrepreneur sold links under the radar, which is forbidden by Google’s guidelines.

As a result, links to such websites rarely bring any benefit, because they don’t carry the SEO value we are usually looking for.

From an SEO standpoint, the best links come from websites that are not involved in such suspicious activities. In addition, don’t be quick to trust influencers, since they often sell links on their websites as well.

Instead, try to find a website that doesn’t have guest posts. Google typically favors guest posting, while pushing the websites which are only used for link building to the bottom of search results.

2. You don’t have a solid SEO strategy and you just want to build some links

Many clients don’t understand that link building and SEO are interconnected. When it comes to link building, you need to remember that the results only come if you make links to the right pages from an SEO standpoint.

What does that mean? Such pages should target the right keywords relevant to your business, and that don’t have an insane level of competition. Also, content that is allocated on those pages should match user intent.

Just for context, it takes 10 times more time to get a page with commercial intent to the top of Google results, especially if the top 10 have informational intent.

Ideally, you should understand how many links you need in order to close the current link gap; otherwise, it might take ages for your page to rank well on Google. By analyzing what kind of links your rivals have already built, you can set up the right requirements for your link building agency.

3. You have very strict requirements and an agency can’t hit that mark

Sometimes, clients underestimate their link building needs. But other times, their expectations can be way too high, and it turns into a real problem. Let me give you some examples.

Once, we had a client that wanted us to implement a whole new link building approach just for his campaign. Everything should have gone great, except he forgot to tell us that he would need a unique approach, and what we were capable of providing at that time wasn’t what he was interested in.

Naturally, our partnership ended on that note. We decided to return the funds to this client and move forward. Now we do an in-depth interview with every client to give them a very detailed overview of our link building approach and our capabilities.

The same problem can occur in a few other cases:

  • You want links that will be allocated only in particular content. Ask the agency if it gets links through guest blogging. If not, this is not the best option for you.
  • You have a list of sites from which you want to get links. Contrary to what you might expect, link building isn’t an exact science, and it’s hard to predict or guarantee that a link will be secured on a particular site.
  • You want links only on pages that have already built a solid number of links and are already ranking well on Google. That’s a smart strategy, but it should only be done internally, since getting a link on such a page might take ages.

So, as I mentioned before, ask the agency about its capabilities before you outsource link building. It would be fair for both sides if you and the agency have clear expectations of the final result.

4. You expect to receive referral traffic from links that an agency will be building for you

Unfortunately, there’s minimal chance that referral traffic will come. Digital marketing experts confirm that there’s a very slim chance that even guest blogging on leading sites will bring you a solid flow of referral visitors.

Nowadays, steady referral traffic only comes through sources of organic traffic. A good example is this article with a list of SEO tools by Brian Dean that receives over 7K organic visitors per month:

Certainly, tools listed in Brian’s post are all getting some traffic, too, as those visitors are browsing through them and would love to learn more about them.

In general, we rarely see that our clients are getting referral traffic. Getting a good link is one scenario, but getting a good link that will send referral traffic is a whole other story.

In my opinion, building the links that will most likely send you a solid flow of referral visitors requires an analysis of current sources of referral traffic to your competitors and industry leaders. Then, you must try to understand the reason behind this traffic, whether it’s an active audience, being featured in a newsletter, etc. But the entire process differs from the link building strategy we usually follow.

5. You’re too busy to communicate your feedback to the agency

If you expect the link building agency to deliver the results you expect, communication is key. Outsourcing is not about delegating the task and forgetting about it. It’s about close collaboration.

With that said, be prepared to have to go on a number of calls with an agency just to figure out the link building strategy you will follow, not to mention other related meetings that will occur in the process. It is especially important if your link building needs are very specific.

So, let me reiterate – ongoing communication is crucial for building juicy, high-quality links. If you don’t have time to talk with the agency and articulate your needs and expectations properly, outsourcing link building is not the right option for you.

6. You don’t have a sufficient budget

If you are planning to hire an agency to outsource link building, you should evaluate your financial situation first, because it will cost you a fair amount of money.

To give you some context, we only take long-term contracts starting from $10K because one-time partnerships don’t help bring permanent link building results. In general, the entire process of building links should be ongoing, and your website should continuously show a rising link growth graph:

So, no matter how hard you try, the lack of a systematic approach to link building means no tangible results, and the client won’t get any profit from these links. That’s what made me understand that single-time link building is a waste of time and money.

What’s the verdict?

All in all, I should say that hiring a link building agency is worth every penny, as long as it has the experience you’re looking for, of course. Just from the rational standpoint, it’s much harder and more cost-intensive to do link building by yourself, especially if you have little knowledge of it.

There are also other perks of outsourcing link building. First and foremost, when you’re hiring an agency to build links, you’re paying for the speed of acquiring links. An agency already has all the connections to get links faster, in addition to a well-established process of building links in general.

Nevertheless, evaluate your needs first. Outsourcing might not be the best option for you if you are more interested in PR, not link building. You might also want to check what the agency can offer, as your requirements might not fit its profile. And, of course, outsourcing is not an option if you don’t have time to communicate with an agency or you have insufficient funds for such partnership.

However, in general, if you ask me now if outsourcing is worth it, I would say yes, but only if you are committed. Remember, outsourcing link building to an agency shouldn’t be a one-time occasion. If you want ongoing results, you need to commit to a long-term, close cooperation.


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”

- http://monleyhomes.blogspot.com/2020/12/when-and-when-not-to-outsource-link.html
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"“““““““““““““““““““““““““““““ Posted by BritneyMuller Last week, we took you into the future with..."

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Posted by BritneyMuller

Last week, we took you into the future with SEO expert Britney Muller to explore link prospecting in 2021. This week, we’re going back in time — all the way to 2017 — for her concrete advice on an important part of building links: image link building.

Image link building is a delicate art. There are some distinct considerations from traditional link building, and doing it successfully requires a balance of creativity, curiosity, and having the right tools on hand. Let’s dive in! 

Image Link Building

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Video Transcription

Hey, Moz fans, welcome to another edition of Whiteboard Friday. Today we’re going to go over all things image link building, which is sort of an art. I’m so excited to dig into this with you.

Know your link targets

So first and foremost, you need to know your link targets:

I. Popular industry platforms - top pages

What are those top platforms or websites that you would really like to acquire a link from? Then, from there, you can start to understand who might be influencers on those platforms, who’s writing the content, who might you contact, and also what are the top pages currently for those sites. There are a number of tools that give you a glimpse into that information. Moz’s OSE, Open Site Explorer, will show you top pages. SEMrush has a top page report. SimilarWeb has a popular page report. You can dig into all that information there, really interesting stuff.

II. Old popular images - update!

You can also start to dig into old, popular images and then update them. So what are old popular images within your space that you could have an opportunity to revamp and update? A really neat way to sort of dig into some of that is BuzzSumo’s infographics filter, and then you would insert the topic. You enter the industry or the topic you’re trying to address and then search by the infographics to see if you can come across anything.

III. Transform popular content into images

You can also just transform popular content into images, and I think there is so much opportunity in doing that for new statistics reports, new data that comes out. There are tons of great opportunities to transform those into multiple images and leverage that across different platforms for link building.

IV. Influencers

Again, just understanding who those influencers are.

Do your keyword research

So, from here, we’re going to dive into the keyword research part of this whole puzzle, and this is really understanding the intent behind people searching about the topic or the product or whatever it might be. Something you can do is evaluate keywords with link intent. This is a brilliant concept I heard about a couple weeks back from Dan Shure’s podcast. Thank you, Dan. Essentially it’s the idea that keywords with statistics or facts after the keyword have link intent baked into the search query. It’s brilliant. Those individuals are searching for something to reference, to maybe link to, to include in a presentation or an article or whatever that might be. It has this basic link intent.

Another thing you want to evaluate is just anything around images. Do any of your keywords and pictures or photos, etc. have good search volume with some opportunities? What does that search result currently look like? You have to evaluate what’s currently ranking to understand what’s working and what’s not. I used to say at my old agency I didn’t want anyone writing any piece of content until they had read all of the 10 search results for that keyword or that phrase we were targeting. Why would you do that until you have a full understanding of how that looks currently and how we can make something way better?

Rand had also mentioned this really cool tip on if you find some keywords, it’s good to evaluate whether or not the image carousel shows up for those searches, because if it does, that’s a little glimpse into the searcher intent that leads to images. That’s a good sign that you’re on the right track to really optimize for a certain image. It’s something to keep in mind.

Provide value

So, from here, we’re going to move up to providing value. Now we’re in the brainstorming stage. Hopefully, you’ve gotten some ideas, you know where you want to link from, and you need to provide value in some way. It could be a…

I. Reference/bookmark Maybe something that people would bookmark, that always works.

II. Perspective is a really interesting one. So some of the most beautiful data visualizations do this extremely well, where they can simplify a confusing concept or a lot of data. It’s a great way to leverage images and graphics.

III. Printouts still work really well. Moz has the SEO Dev Cheat Sheet that I have seen printed all over at different agencies, and that’s really neat to see it adding value directly.

IV. Curate images. We see this a lot with different articles. Maybe the top 25 to 50 images from this tradeshow or this event or whatever it might be, that’s a great way to leverage link building and kind of getting people fired up about a curated piece of content.

Gregory Ciotti — I don’t know if I’m saying that right — has an incredible article I suggest you all read called “Why a Visual Really Is Worth a Thousand Words,” and he mentions don’t be afraid to get obvious. I love that, because I think all too often we tend to overthink images and executing things in general. Why not just state the obvious and see how it goes? He’s got great examples.

Optimize

So, from here, we are going to move into optimization. If any of you need a brush-up on image optimization, I highly suggest you check out Rand’s Whiteboard Friday on image SEO. It covers everything. But some of the basics are your…

Title

You want to make sure that the title of the image has your keyword and explains what it is that you’re trying to convey.

Alt text

This was first and foremost designed for the visually impaired, so you need to be mindful of visually impaired screen readers that will read this to people to explain what the image actually is. So first and foremost, you just need to be helpful and provide information in a descriptive way to describe that image.

Compression

Compression is huge. Page speed is so big right now. I hear about it all the time. I know you guys do too. But one of the easiest ways to help page speed is to compress those huge images. There’s a ton of great free tools out there, like Optimizilla, where you can bulk upload a bunch of large images and then bulk download. It makes it super easy. There are also some desktop programs, if you’re doing this kind of stuff all the time, that will automatically compress images you download or save. That might be worth looking into if you do this a lot.
You want to host the image. You want it to live on your domain. You want to house that. You can leverage it on other platforms, but you want sort of that original to be on your site.

SRCSET

Source set attribute is getting a little technical. It’s super interesting, and it’s basically this really incredible image attribute that allows you to set the minimum browser size and the image you would prefer to show up for different sizes. So you can not only have different images show up for different devices in different sizes, but you can also revamp them. You can revamp the same image and serve it better for a mobile user versus a tablet, etc. Jon Henshaw has some of the greatest stuff on source set. Highly suggest you look at some of his articles. He’s doing really cool things with it. Check that out.

Promotion

So, from here, you want to promote your images. You obviously want to share it on popular platforms. You want to reach back out to some of these things that you might have into earlier. If you updated a piece of content, make them aware of that. Or if you transformed a really popular piece of content into some visuals, you might want to share that with the person who is sharing that piece of content. You want to start to tap into that previous research with your promotion.

Inform the influencers

Ask people to share it. There is nothing wrong with just asking your network of people to share something you’ve worked really hard on, and hopefully, vice versa, that can work in return and you’re not afraid to share something a connection of yours has that they worked really hard on.

Monitor the image SERPs

From here, you need to monitor. One of the best ways to do this is Google reverse image search. So if you go to Google and you click the images tab, there’s that little camera icon that you can click on and upload images to see where else they live on the web. This is a great way to figure out who is using your image, where it’s being held, are you getting a backlink or are you not. You want to keep an eye on all of that stuff.

Two other tools to do this, that I’ve heard about, are Image Raider and TinEye. But I have not had great experience with either of these. I would love to hear your comments below if maybe you have.

Reverse image search with Google works the best for me. This is also an awesome opportunity for someone to get on the market and create a Google alert for images. I don’t think anyone is actually doing that right now. If you know someone that is, please let me know down below in the comments. But it could be a cool business opportunity, right? I don’t know.

So for monitoring, let’s say you find your image is being used on different websites. Now you need to do some basic outreach to get that link. You want to request that link for using your image.

This is just a super basic template that I came up with. You can use it. You can change it, do whatever you want. But it’s just:

Hi, [first name].
Thank you so much for including our image in your article. Great piece. Just wondering if you could link to us.com as the source.
Thanks,
Britney

Something like that. Something short, to the point. If you can make it more personalized, please do so. I can’t stress that enough. People will take you way more seriously if you have some nugget of personal information or connection that you can make.

From there, you just sort of stay in this loop. After you go through this process, you need to continue to promote your content and continue to monitor and do outreach and push that to maximize your link building efforts.
So I hope you enjoyed this. I look forward to hearing all of your comments and thoughts down below in the comments. I look forward to seeing you all later. Thanks for joining us on this edition of Whiteboard Friday. Thanks.

Video transcription by Speechpad.com


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